Scan down the list below to see if your query is answered.

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Can I make an appointment via email?

No.  You must ring the Clinic on 8232 5833 (Medical) or 8232 5566 (Physiotherapy)

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Can I contact my Practitioner via email?

Patient care will not be discussed via email.  This is not only a legal requirement, but ensures patients receive the approporiate time and care from their practitioner.

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Do I need a referral?

A referral is only required if you are a Work Cover or Third Party Accident Claim, or you are coming to see one of our orthopaedic surgeons.  You just need to ring and make an appointment.

However, a referral or letter from a practitioner who has treated you for the current injury may be helpful and allow for appropriate communication.

Please also remember to bring with you any relelvant information, scans, x-rays, etc relating to the injury.

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Do I need to pay for the visit at the time?

For Physiotherapy:

Please bring your Private Health Cover Card so we can claim your consultation through Hicaps.  The Gap payment is required on the day.

For medical consults:

Please bring your medicare card so we can submit the claim to medicare for you.  Full payment is required on the day.